Plumbing-only · 2–10 trucks · DFW + Los Angeles
Piperook is designed to help plumbing shops answer inbound, overflow, and after-hours calls 24/7, triage with shop rules, and move each lead toward a booking-ready handoff. The goal is straightforward: recover jobs already trying to reach you.
For plumbing shops serving Dallas–Fort Worth and Los Angeles. Your team sets the rules and confirms appointments.
Live phone routing is not connected yet. Before calls route, the shop must select a voice provider, provide account access and credentials, and configure forwarding. Client #1's target is main-line forwarding after 4 rings and routing 100% of after-hours calls; call logs must verify the pickup target.
PIPEROOK / PLUMBING CALL COVERAGEThe cost of a missed ring
Founder-provided market estimates, not Piperook-measured results or guaranteed customer outcomes. The first company to answer usually wins the opportunity.
A plumbing dispatcher’s next-step logic
Apply the rules your shop sets. Piperook distinguishes a burst pipe with active flooding from a slow drain or “can you look at my water heater sometime.” Flooding, sewage in the house, or a gas smell prompts an on-call page recommendation now; no hot water, a clog, or a leak goes to the next open slot, which may be tomorrow. These are caller-reported signals and operator-reviewed recommendations, not a diagnosis.
Shop-rule guidance: recommend paging the on-call technician now.
Until a paging connection is verified, this stays a manual on-call review handoff. Your shop defines the urgency rules; this is guidance, not a diagnosis.
Prepare a booking-ready handoff for the next open slot.
The handoff captures the reported issue and requested timing. Your team confirms the appointment and any system write-in.
Target flow: capture the address, request photos by text, and arrange an estimate.
The intended flow collects requested photos by text and books an estimate after SMS and scheduling connections are verified. Until then, an operator manages the handoff; no text is sent.
System connections
Jobber, Housecall Pro, and ServiceTitan are target systems only. Live sync, dispatch write-in, booking confirmation, technician paging, and SMS delivery each depend on a verified, configured connection. The booking-ready handoff carries customer, service address, reported problem, priority, requested time window, and a confirmation-text preview. Until then, the working path is operator-managed and the plumbing team confirms the appointment.
Written in your shop’s voice
Shop rules guide when to recommend immediate on-call review or the next open slot, and the phone script can offer a service-call or trip fee and a membership. On the initial install, Piperook will listen to 20 real calls supplied by the shop and rewrite the script from that audio.
Revenue recovery after the ring
The offer is a fast follow-up when a call is missed. The available workflow today is operator-managed drafts and manual recovery tracking; SMS is not delivered until a real messaging connection is verified.
Discuss missed-call recoveryAI prepares follow-up drafts for open estimates—for example, “still want that water heater quote?” An operator reviews and edits each draft before manual delivery, helps schedule approved work, and links attribution to the job after completion.
A separate performance percentage is due only after the linked recovered job is completed. No fee is due for an incomplete or unlinked job, and no percentage rate is published here.
Ask about Estimate RecoveryOther shop-script add-ons
A review ask can follow a completed job. The homeowner membership pitch is: “Want priority after-hours for $19/mo?” That is the homeowner membership price, not a Piperook package price. These follow-ups stay operator-reviewed and manually delivered until a real messaging connection is verified.
Packages for different dispatch loads
Each package is scoped for your crew size and operating rules.
Solo / 1 truck
$497/mo
$1,500 setup
Nights/weekends answered and booked
Booking confirmation requires a verified connection; otherwise, the handoff is booking-ready for operator review.
Request a demo2–6 trucks
$997/mo
$2,500 setup
All calls + dispatch write-in
Live dispatch write-in depends on a verified field-service connection.
Request a demo7+ trucks / multi-location
$1,997–$3,500/mo
$5k setup
Multi-line, on-call rules, reporting
Live booking, paging, system write-in, and SMS each require verified connections.
Request a demoPricing is shown as supplied. Live integrations and actions depend on verified connections. Estimate Recovery is a separate add-on; its percentage is charged only after a linked recovered job is completed. No checkout is configured.
View pricing detailsThe conditional offer
Piperook’s conditional guarantee, as supplied; it is not a report of achieved results.
Founder estimate: 8 jobs at $350–$400 each is about $3k, and the fee is less. These are estimates, not measured or achieved results.
Founder sales estimate: “One recovered emergency pays for 2–4 months. Most shops miss enough calls to cover this in the first week.” Not achieved or verified results.
Talk through the offerOne minute · guided call demo
A fictional caller says “my basement is flooding.” The sample asks for an address and severity, then shows a fictional tonight booking request and confirmation-text preview. No real booking, dispatch, page, or SMS is issued.
Start with your real call flow
Tell us your shop’s service area, crew size, and where calls are slipping through. Piperook will follow up about the right coverage package and verified integration needs.
For a direct note, email piperookjs@polsia.app.